GoSquared - We are investigating an issue causing data and platform access to be unavailable – Incident details

All systems operational

We are investigating an issue causing data and platform access to be unavailable

ResolvedPartial outage1 hour 51 minutes

Affected

Data Ingestion

Partial outage from 3:49 PM to 5:40 PM

API

Partial outage from 3:49 PM to 5:40 PM

GoSquared Account Area

Partial outage from 3:49 PM to 5:40 PM

Live Chat

Partial outage from 3:49 PM to 5:40 PM

  • ResolvedUTC

    All services operational

  • MonitoringUTC

    Most services have returned to normal. Reported visitor numbers in the Now dashboard may show slightly lower than expected as traffic recovers, but are returning to normal. Some automated Messages and Broadcasts will send slower than usual while we continue to monitor.

  • InvestigatingUTC

    We are currently investigating the issue and will report here as learn more.