GoSquared - Issues with data in Contacts, Engage, and Live Chat – Incident details

All systems operational

Show current status

Issues with data in Contacts, Engage, and Live Chat

ResolvedPartial outage3 hours 27 minutes

Affected

API

Partial outage from 12:45 PM to 4:12 PM

Live Chat

Partial outage from 12:45 PM to 4:12 PM

  • ResolvedUTC

    All systems operational

  • MonitoringUTC

    Services are returning to normal. Some Smart Group-based automations and automated messages may be delayed while systems recover. We're continuing to monitor closely

  • UpdateUTC

    We are continuing to investigate this issue.

  • InvestigatingUTC

    We're currently investigating an unexpected issue affecting customers using GoSquared Engage, Contacts, and Live Chat. We will report updates as we have them.