GoSquared - Multiple issues affecting GoSquared availability – Incident details

All systems operational

Multiple issues affecting GoSquared availability

ResolvedPartial outage23 minutes

Affected

Data Ingestion

Partial outage from 10:32 PM to 10:56 PM

API

Partial outage from 10:32 PM to 10:56 PM

Live Chat

Partial outage from 10:32 PM to 10:56 PM

  • ResolvedUTC

    All services operational

  • MonitoringUTC

    Services are returning to normal, we're continuing to monitor

  • IdentifiedUTC

    We've identified the cause of the issues affecting availability. Services are returning to normal. Some timelines on the Now dashboard may show some missing data, this data is returning to normal levels.

  • InvestigatingUTC

    We're investigating multiple issues affecting data in Now dashboard as well as Contacts and Live Chat