GoSquared - Issues affecting tracking, chat and GoSquared accounts – Incident details

All systems operational

Issues affecting tracking, chat and GoSquared accounts

ResolvedPartial outage6 hours 5 minutes

Affected

Data Ingestion

Partial outage from 2:28 PM to 8:34 PM

API

Partial outage from 2:28 PM to 8:34 PM

GoSquared Account Area

Partial outage from 2:28 PM to 8:34 PM

Live Chat

Partial outage from 2:28 PM to 8:34 PM

  • ResolvedUTC

    All services operational

  • MonitoringUTC

    We're continuing to monitor as all reported data returns to normal.

  • IdentifiedUTC

    We've identified the cause of interruption to GoSquared services. Most areas of GoSquared are now back online. Concurrents numbers in the Now dashboard may show an unexpected drop but are returning to normal

  • InvestigatingUTC

    We're currently investigating an interruption to GoSquared tracking, live chat, and access to GoSquared accounts