GoSquared - Delayed data processing and API errors – Incident details

All systems operational

Delayed data processing and API errors

ResolvedDegraded performance50 minutes

Affected

Data Ingestion

Degraded performance from 9:10 AM to 10:01 AM

API

Degraded performance from 9:10 AM to 10:01 AM

Live Chat

Degraded performance from 9:10 AM to 10:01 AM

  • ResolvedUTC

    Data processing is back to normal

  • InvestigatingUTC

    We're investigating a delay to data being processed in Customer Data Hub and Live Chat, along with 500 errors returned by our API