GoSquared - Data delay in Chat, Automation and Customer Data Hub – Incident details

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Data delay in Chat, Automation and Customer Data Hub

ResolvedDegraded performance2 hours 21 minutes

Affected

Data Ingestion

Degraded performance from 9:55 AM to 12:16 PM

Live Chat

Degraded performance from 9:55 AM to 12:16 PM

  • ResolvedUTC

    Data processing is now back to real-time.

  • MonitoringUTC

    We've addressed the cause of the data delay and process is returning to normal

  • InvestigatingUTC

    We're investigating a delay to data being processed in Live Chat, Automation, and Customer Data Hub.