GoSquared - Delay processing data – Incident details

All systems operational

Delay processing data

ResolvedDegraded performance2 hours 9 minutes

Affected

Data Ingestion

Degraded performance from 6:22 AM to 8:32 AM

Live Chat

Degraded performance from 6:22 AM to 8:32 AM

  • ResolvedUTC

    Data processing is back to real time, all services operating normally

  • MonitoringUTC

    Data processing is recovering and catching up to real-time, we're continuing to monitor

  • IdentifiedUTC

    We're working to reduce the delay to data processing in Customer Data Hub, Automation and Live Chat

  • InvestigatingUTC

    We're currently investigating a delay to data processing affecting Customer Data Hub, Automation and Live Chat