GoSquared - Issues with Live Chat, Automation, and Customer Data Hub – Incident details

All systems operational

Show current status

Issues with Live Chat, Automation, and Customer Data Hub

ResolvedPartial outage2 hours 2 minutes

Affected

Customer Data Hub

Partial outage from 9:48 AM to 11:51 AM

Data Availability

Partial outage from 9:48 AM to 11:51 AM

Smart Group Triggers

Partial outage from 9:48 AM to 11:51 AM

Live Chat

Partial outage from 9:48 AM to 11:51 AM

  • ResolvedUTC

    We have addressed the issues affecting availability of Live Chat and Automation. All services operational.

  • UpdateUTC

    We are continuing to investigate this issue.

  • InvestigatingUTC

    We're currently investigating an incident that appears to be impacting multiple services including Live Chat, Automation, and Customer Data Hub. We will follow up as soon as we have more information to share.