GoSquared - Delay processing data in Customer Data Hub – Incident details

All systems operational

Show current status

Delay processing data in Customer Data Hub

ResolvedDegraded performance44 minutes

Affected

Customer Data Hub

Degraded performance from 9:35 AM to 10:19 AM

Data Availability

Degraded performance from 9:35 AM to 10:19 AM

Smart Group Triggers

Degraded performance from 9:35 AM to 10:19 AM

  • ResolvedUTC

    Data processing is now back to real time. All systems operational

  • MonitoringUTC

    A fix has been deployed and delayed data is being processed. We're continuing to monitor as processing catches up to real-time.

  • IdentifiedUTC

    We've identified the cause of the processing delay and are preparing a fix.

  • InvestigatingUTC

    We're currently investigating a delay in processing data in Customer Data Hub. This may cause Automated Messages and Sequences to be temporarily delayed.