GoSquared - Processing delay to data in People – Incident details

All systems operational

Show current status

Processing delay to data in People

ResolvedDegraded performance50 minutes

Affected

Customer Data Hub

Degraded performance from 4:37 PM to 5:27 PM

Data Availability

Degraded performance from 4:37 PM to 5:27 PM

Smart Group Triggers

Degraded performance from 4:37 PM to 5:27 PM

Live Chat

Degraded performance from 4:37 PM to 5:27 PM

  • ResolvedUTC

    Data processing has returned to real-time and all services are now fully operational.

  • MonitoringUTC

    Data is currently being processed in a backlog and we're continuing to monitor closely as processing catches back up to real-time.

  • IdentifiedUTC

    We've identified the cause of the delay processing data and are working towards returning everything to real-time.

  • InvestigatingUTC

    We're currently investigating a slight performance degradation causing a delay for data being processed in People and Live Chat