GoSquared - Live Chat Inbox loading slowly – Incident details

All systems operational

Show current status

Live Chat Inbox loading slowly

ResolvedDegraded performance1 hour 35 minutes
  • ResolvedUTC

    Processing is back to normal and all systems operational

  • UpdateUTC

    Inbox is now working as expected but there is still a slight delay/backlog for processing new data coming into People CRM. We expect the backlog to have cleared soon.

  • MonitoringUTC

    Inbox performance is returning to normal and should be behaving as expected. We'll continue to keep an eye on things.

  • InvestigatingUTC

    We're currently investigating reports that the agent interface for live chat is loading slowly for some users.