Delayed People and Live Chat data
Resolved·Degraded performance·2 hours 47 minutesOctober 20, 20161:274:14 PMUTC
- Resolved · UTC
Data is continuing to operate normally. All system reporting OK.
- Monitoring · UTC
Data is back to real time and we are keeping a close eye on things to keep it that way.
- Identified · UTC
We have identified the cause of the problem and have deployed a fix which will bring people and live chat data back up to real time. We will continue to monitor the problem.
- Investigating · UTC
New data in People and messages Live Chat are currently being delayed. We are investigating the situation and will update here as we have more information.