GoSquared - Delays to data in People and Chat – Incident details

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Delays to data in People and Chat

ResolvedDegraded performance3 hours 11 minutes
  • ResolvedUTC

    People data is back to real-time. We'll keep an eye on it in case of further issues. All services reporting OK.

  • UpdateUTC

    People data is taking longer to catch up to real-time than expected. We're continuing to monitor closely while things return to normal.

  • IdentifiedUTC

    Data in People is currently delayed behind real-time. This may also be affecting some parts of Live Chat. Smart Group triggers are similarly affected. We're currently working to bring everything back up to real-time.