GoSquared - People and Chat are back online – Incident details

Services operating normally.

All services are back online. We're continuing to keep a close eye on things.

Chat is now available and People data has caught up with real-time. We're currently looking into delayed smart group triggers.

People data is available again and processing with a delay. Smart Group triggers are still delayed while the data catches up.

We've identified the issues affecting People and Chat and are working to bring all systems back online

To avoid missing messages we have turned chat off whilst we diagnose the problem. Smart Group triggers are also delayed.

We're also investigating elevated error rates and latency to People data