GoSquared - Issues affecting analytics and real-time data – Incident details

All systems operational

Issues affecting analytics and real-time data

Resolved
Degraded performance
Started 18 days agoLasted 33 minutes

Affected

Data Ingestion

Degraded performance from 11:36 AM to 12:10 PM

Analytics

Degraded performance from 11:36 AM to 12:10 PM

Now Dashboard

Degraded performance from 11:36 AM to 12:10 PM

Ecommerce Dashboard

Degraded performance from 11:36 AM to 12:10 PM

Trends Dashboard

Degraded performance from 11:36 AM to 12:10 PM

Email Reports

Degraded performance from 11:36 AM to 12:10 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved. Some users may see a dip in traffic on their dashboard but all services are now returning to normal.
  • Investigating
    UTC
    Investigating

    We are currently investigating an incident involving our real-time analytics data that may cause a dip in reported traffic for some users. We're digging into this and will report back as we have more information. Thank you for your patience while we work to resolve this.