GoSquared - Issues with data in Contacts, Engage, and Live Chat – Incident details

All systems operational

Issues with data in Contacts, Engage, and Live Chat

Resolved
Operational
Started about 4 years agoLasted about 3 hours

Affected

API

Operational from 4:42 PM to 7:50 PM

Customer Data Hub

Operational from 4:42 PM to 7:50 PM

Data Availability

Operational from 4:42 PM to 7:50 PM

Smart Group Triggers

Operational from 4:42 PM to 7:50 PM

Live Chat

Operational from 4:42 PM to 7:50 PM

Automation

Operational from 4:42 PM to 7:50 PM

Updates
  • Resolved
    UTC
    Resolved

    All services operational

  • Investigating
    UTC
    Investigating

    We’re currently resolving unexpected issues that will affect Contacts, Engage, and Live Chat and we’re currently working to resolve them as quickly as possible.