GoSquared - Issues for some customers accessing their GoSquared accounts – Incident details

All systems operational

Issues for some customers accessing their GoSquared accounts

Resolved
Operational
Started over 6 years agoLasted 18 minutes

Affected

Website

Operational from 6:18 PM to 6:37 PM

Analytics

Operational from 6:18 PM to 6:37 PM

Now Dashboard

Operational from 6:18 PM to 6:37 PM

Ecommerce Dashboard

Operational from 6:18 PM to 6:37 PM

Trends Dashboard

Operational from 6:18 PM to 6:37 PM

Live Chat

Operational from 6:18 PM to 6:37 PM

Updates
  • Resolved
    UTC
    Resolved

    The issues affecting the GoSquared account area are now resolved.

  • Monitoring
    UTC
    Monitoring

    The issues affecting access to GoSquared accounts have been addressed. We're keeping a close eye on everything as systems recover.

  • Investigating
    UTC
    Investigating

    We're currently investigating an issue where some customers are unable to access their GoSquared account. We will update as quickly as we can while we gather more information on this issue.