GoSquared - Notice history

Services operating normally.

All services are back online. We're continuing to keep a close eye on things.

Chat is now available and People data has caught up with real-time. We're currently looking into delayed smart group triggers.

People data is available again and processing with a delay. Smart Group triggers are still delayed while the data catches up.

We've identified the issues affecting People and Chat and are working to bring all systems back online

To avoid missing messages we have turned chat off whilst we diagnose the problem. Smart Group triggers are also delayed.

We're also investigating elevated error rates and latency to People data

This incident has been resolved.

Reported traffic levels are returning to normal for affected sites. We're continuing to monitor closely.

We have resolved the issue and login should be working as normal.

Trends data is now back to real time. All services are now operational.

Trends is continuing to process its backlog and is catching up to real-time. We'll continue to monitor while it catches up.

We've identified the delay for data appearing in trends and are working to get it processing the backlog and catching back up to real-time.

All services are now operating normally.

Reported real-time traffic levels are still returning to normal. Data in People is still processing with a delay but is catching up to real-time.

Reported traffic levels are returning to normal. We're also investigating delays to data appearing in GoSquared People.

Data is back being processed in real-time as normal.

We've identified the cause of delay in People data. The backlog of data is currently being processed.