GoSquared - Live Chat Inbox loading slowly – Incident details
All systems operational
Live Chat Inbox loading slowly
Resolved
Degraded performance
Started over 6 years agoLasted about 2 hours
Updates
Resolved
Resolved
Processing is back to normal and all systems operational
Update
Update
Inbox is now working as expected but there is still a slight delay/backlog for processing new data coming into People CRM. We expect the backlog to have cleared soon.
Monitoring
Monitoring
Inbox performance is returning to normal and should be behaving as expected. We'll continue to keep an eye on things.
Investigating
Investigating
We're currently investigating reports that the agent interface for live chat is loading slowly for some users.