GoSquared - Service otuage – Incident details

All systems operational

Service otuage

Resolved
Major outage
Started 10 months agoLasted about 3 hours

Affected

GoSquared Account Area

Partial outage from 7:44 AM to 9:32 AM, Operational from 9:32 AM to 10:16 AM

Live Chat

Major outage from 7:44 AM to 9:32 AM, Operational from 9:32 AM to 10:16 AM

Automation

Major outage from 7:44 AM to 9:32 AM, Degraded performance from 9:32 AM to 10:16 AM

Email Delivery

Major outage from 7:44 AM to 9:32 AM, Degraded performance from 9:32 AM to 10:16 AM

Updates
  • Resolved
    UTC
    Resolved

    All services operating normally.

  • Monitoring
    UTC
    Monitoring

    Services are returning to normal. We're continuing to monitor.

  • Update
    UTC
    Update

    Most services have returned to normal. Some areas are still experiencing issues.

  • Identified
    UTC
    Identified

    Our service provider is experiencing a major incident causing outage to multiple GoSquared services. We're working to mitigate.