GoSquared - Notice history

This incident has been resolved.

We have recovered the affected services and People Analytics is operating normally. We are deploying an update to help prevent this issue re-occurring.

Data in People Analytics is available again and processing with a slight delay. Smart Group Triggers may be delayed until everything has caught up. We're continuing to keep an eye on things.

All services operating normally.

Reported traffic levels are returning to normal & we're monitoring closely for any further problems.

All services are operating as normal.

We have recovered the affected systems and People Analytics data is available again. We will continue to monitor the situation.

We have identified the cause of the outage and are working to resolve it.

People Analytics Webhooks are operating normally.

Data for 5th-10th April has been restored. Trends is operating normally.

Data for 8th April is being restored. Data for 5th-7th April has been recovered successfully.

We continue to recover missing data. The process will take some time to complete, but is progressing and most data for 5th & 6th April is already restored.

Trends is now operating normally. We are working to recover some missing data between midnight 2016-04-05 (Tues) BST and midnight 2016-04-10 (Sun) BST.

We’re continuing to look into issues affecting Trends and are working to restore missing data.

People data availability is back to normal and delayed data has finished processing.

People data availability issues are returning to normal; data for the last hour is currently processing with a delay

We've identified the issue wit data in People and are working to bring service back to normal

Trends is operating normally again. If you encounter issues with data, please let us know.

This incident has been resolved.

The Trends backlog has been processed and data has caught up to real-time. We are working to repair a disrupted period in the data between 6-11 am GMT.

Trends data is stopped and is not currently showing in dashboards. We're investigating the situation and will have more updates shortly.

Trends error rates and latency have remained at normal levels.

Trends error rates and latency are returning to normal levels. We're continuing to monitor closely.

We've identified the cause of elevated Trends error rates and have put a fix in place. We expect error rates to return to normal levels shortly.