GoSquared - Notice history

All systems operational

Website - Operational

100% - uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2022
Jul 2022
Aug 2022

Data Ingestion - Operational

100% - uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.98%

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Jun 2022
Jul 2022
Aug 2022

API - Operational

100% - uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.84%

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Jun 2022
Jul 2022
Aug 2022
100% - uptime

Now Dashboard - Operational

100% - uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.98%

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Jun 2022
Jul 2022
Aug 2022

Ecommerce Dashboard - Operational

100% - uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.98%

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Jun 2022
Jul 2022
Aug 2022

Trends Dashboard - Operational

100% - uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.98%

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Jun 2022
Jul 2022
Aug 2022

Email Reports - Operational

100% - uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2022
Jul 2022
Aug 2022

GoSquared Account Area - Operational

100% - uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2022
Jul 2022
Aug 2022
100% - uptime

Data Availability - Operational

100% - uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.86%

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Jun 2022
Jul 2022
Aug 2022

Smart Group Triggers - Operational

100% - uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.86%

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Jun 2022
Jul 2022
Aug 2022

Live Chat - Operational

100% - uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.84%

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Jun 2022
Jul 2022
Aug 2022
100% - uptime

Email Delivery - Operational

100% - uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.86%

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Jun 2022
Jul 2022
Aug 2022

Notice history

Aug 2022

Issue with Live Chat and Inbox
  • Resolved
    Resolved

    All services are back to normal.

  • Investigating
    Investigating

    We're currently investigating an issue that is impacting Live Chat and Inbox. We'll report updates we have them here.

Issues with data in Contacts, Engage, and Live Chat
  • Resolved
    Resolved

    All systems operational

  • Monitoring
    Monitoring

    Services are returning to normal. Some Smart Group-based automations and automated messages may be delayed while systems recover. We're continuing to monitor closely

  • Update
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    We're currently investigating an unexpected issue affecting customers using GoSquared Engage, Contacts, and Live Chat. We will report updates as we have them.

Multiple issues affecting GoSquared availability
  • Resolved
    Resolved

    All services operational

  • Monitoring
    Monitoring

    Services are returning to normal, we're continuing to monitor

  • Identified
    Identified

    We've identified the cause of the issues affecting availability. Services are returning to normal. Some timelines on the Now dashboard may show some missing data, this data is returning to normal levels.

  • Investigating
    Investigating

    We're investigating multiple issues affecting data in Now dashboard as well as Contacts and Live Chat

Issues with data in Contacts, Engage, and Live Chat
  • Resolved
    Resolved

    All services operational

  • Investigating
    Investigating

    We’re currently resolving unexpected issues that will affect Contacts, Engage, and Live Chat and we’re currently working to resolve them as quickly as possible.

Jul 2022

No notices reported this month

Jun 2022

No notices reported this month

Jun 2022 to Aug 2022

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