GoSquared - Notice history

All services are operational.

The issues caused by our infrastructure provider appear to be resolved and all services are operational. We're continuing to monitor closely.

The issues caused by our infrastructure provider appear to be resolved and all services are operational. We're continuing to monitor closely.

After monitoring tracking for the afternoon all reported traffic levels have been operating as normal.

We have identified the cause of the dropped traffic. Reported traffic levels are returning to normal.

The issue has been identified and a fix is being implemented.

All services are now operational. People is now back up to real-time and Smart Group Triggers are running again.

Real-time tracking is returning to normal. People Analytics data is delayed and Triggers are paused.

Our tracking infrastructure is back to normal and we are monitoring closely with increased capacity.

Due to an unexpected sharp increase in traffic, part of our tracking infrastructure has gone offline and we are working to bring it back up as soon as possible.

Services operating normally.

All services are back online. We're continuing to keep a close eye on things.

Chat is now available and People data has caught up with real-time. We're currently looking into delayed smart group triggers.

People data is available again and processing with a delay. Smart Group triggers are still delayed while the data catches up.

We've identified the issues affecting People and Chat and are working to bring all systems back online

To avoid missing messages we have turned chat off whilst we diagnose the problem. Smart Group triggers are also delayed.

We're also investigating elevated error rates and latency to People data

This incident has been resolved.

Reported traffic levels are returning to normal for affected sites. We're continuing to monitor closely.

We have resolved the issue and login should be working as normal.