GoSquared - Notice history

All systems operational

Website - Operational

100.0% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2022
Jul 2022
Aug 2022

Data Ingestion - Operational

99.99% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.98%

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Jun 2022
Jul 2022
Aug 2022

API - Operational

99.95% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.84%

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Jun 2022
Jul 2022
Aug 2022
99.99% uptime

Now Dashboard - Operational

99.99% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.98%

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Jun 2022
Jul 2022
Aug 2022

Ecommerce Dashboard - Operational

99.99% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.98%

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Jun 2022
Jul 2022
Aug 2022

Trends Dashboard - Operational

99.99% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.98%

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Jun 2022
Jul 2022
Aug 2022

Email Reports - Operational

100.0% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2022
Jul 2022
Aug 2022

GoSquared Account Area - Operational

100.0% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2022
Jul 2022
Aug 2022
99.95% uptime

Data Availability - Operational

99.95% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.86%

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Jun 2022
Jul 2022
Aug 2022

Smart Group Triggers - Operational

99.95% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.86%

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Jun 2022
Jul 2022
Aug 2022

Live Chat - Operational

99.95% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.84%

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Jun 2022
Jul 2022
Aug 2022
99.95% uptime

Email Delivery - Operational

99.95% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 99.86%

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Jun 2022
Jul 2022
Aug 2022

Notice history

View current status

Aug 2022

Issue with Live Chat and Inbox
ResolvedDegraded performance31 minutes
  • ResolvedUTC

    All services are back to normal.

  • InvestigatingUTC

    We're currently investigating an issue that is impacting Live Chat and Inbox. We'll report updates we have them here.

Issues with data in Contacts, Engage, and Live Chat
ResolvedPartial outage3 hours 27 minutes
  • ResolvedUTC

    All systems operational

  • MonitoringUTC

    Services are returning to normal. Some Smart Group-based automations and automated messages may be delayed while systems recover. We're continuing to monitor closely

  • UpdateUTC

    We are continuing to investigate this issue.

  • InvestigatingUTC

    We're currently investigating an unexpected issue affecting customers using GoSquared Engage, Contacts, and Live Chat. We will report updates as we have them.

Multiple issues affecting GoSquared availability
ResolvedPartial outage23 minutes
  • ResolvedUTC

    All services operational

  • MonitoringUTC

    Services are returning to normal, we're continuing to monitor

  • IdentifiedUTC

    We've identified the cause of the issues affecting availability. Services are returning to normal. Some timelines on the Now dashboard may show some missing data, this data is returning to normal levels.

  • InvestigatingUTC

    We're investigating multiple issues affecting data in Now dashboard as well as Contacts and Live Chat

Issues with data in Contacts, Engage, and Live Chat
Resolved3 hours 8 minutes
  • ResolvedUTC

    All services operational

  • InvestigatingUTC

    We’re currently resolving unexpected issues that will affect Contacts, Engage, and Live Chat and we’re currently working to resolve them as quickly as possible.

Jul 2022

No notices reported this month

Jun 2022

No notices reported this month

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Jun 2022 to Aug 2022

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