GoSquared - Notice history

All systems operational

Website - Operational

100% - uptime
Nov 2020 · 100.0%Dec · 100.0%Jan 2021 · 100.0%

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Nov 2020
Dec 2020
Jan 2021

Data Ingestion - Operational

100% - uptime
Nov 2020 · 100.0%Dec · 100.0%Jan 2021 · 100.0%

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Nov 2020
Dec 2020
Jan 2021

API - Operational

100% - uptime
Nov 2020 · 100.0%Dec · 100.0%Jan 2021 · 100.0%

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Nov 2020
Dec 2020
Jan 2021
100% - uptime

Now Dashboard - Operational

100% - uptime
Nov 2020 · 100.0%Dec · 100.0%Jan 2021 · 100.0%

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Nov 2020
Dec 2020
Jan 2021

Ecommerce Dashboard - Operational

100% - uptime
Nov 2020 · 100.0%Dec · 100.0%Jan 2021 · 100.0%

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Nov 2020
Dec 2020
Jan 2021

Trends Dashboard - Operational

100% - uptime
Nov 2020 · 100.0%Dec · 100.0%Jan 2021 · 100.0%

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Nov 2020
Dec 2020
Jan 2021

Email Reports - Operational

100% - uptime
Nov 2020 · 100.0%Dec · 100.0%Jan 2021 · 100.0%

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Nov 2020
Dec 2020
Jan 2021

GoSquared Account Area - Operational

100% - uptime
Nov 2020 · 100.0%Dec · 100.0%Jan 2021 · 100.0%

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Nov 2020
Dec 2020
Jan 2021
100% - uptime

Data Availability - Operational

100% - uptime
Nov 2020 · 99.91%Dec · 100.0%Jan 2021 · 100.0%

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Nov 2020
Dec 2020
Jan 2021

Smart Group Triggers - Operational

100% - uptime
Nov 2020 · 99.91%Dec · 100.0%Jan 2021 · 100.0%

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Nov 2020
Dec 2020
Jan 2021

Live Chat - Operational

100% - uptime
Nov 2020 · 99.91%Dec · 100.0%Jan 2021 · 100.0%

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Nov 2020
Dec 2020
Jan 2021
100% - uptime

Email Delivery - Operational

100% - uptime
Nov 2020 · 100.0%Dec · 100.0%Jan 2021 · 100.0%

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Nov 2020
Dec 2020
Jan 2021

Notice history

Jan 2021

No notices reported this month

Dec 2020

No notices reported this month

Nov 2020

Delay to data processing in
  • Resolved
    Resolved

    Data processing is now back to real-time and all services are operating as normal. We'll continue to monitor for any further issues.

  • Monitoring
    Monitoring

    Data is still processing with a delay, and is gradually catching up to real-time.

  • Identified
    Identified

    We've identified the cause of the delay to data processing and are working to address the issue

  • Investigating
    Investigating

    We're currently investigating a delay to data processing for Live Chat and Customer Data Hub

Issues with Live Chat, Automation, and Customer Data Hub
  • Resolved
    Resolved

    We have addressed the issues affecting availability of Live Chat and Automation. All services operational.

  • Update
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    We're currently investigating an incident that appears to be impacting multiple services including Live Chat, Automation, and Customer Data Hub. We will follow up as soon as we have more information to share.

Nov 2020 to Jan 2021

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