GoSquared - Notice history

Trends is now back showing latest data. All systems operational.

We have recovered resources affected by a power outage in AWS. Trends is now catching up with latest data.

We are restoring resources affected by a power failure at AWS. Trends reports are unavailable for the time being.

Delayed data is back to normal; all systems operational

We've identified the cause of delayed data in People and Live chat and are working to resolve. Data is catching back up to real-time and we're monitoring closely.

Data is back to normal and all systems operational.

Data is returning to normal; we're continuing to monitor closely.

We've identified the delay to data in People and Chat and are working to resolve the issue.

Processing is back to normal and all systems operational

Inbox is now working as expected but there is still a slight delay/backlog for processing new data coming into People CRM. We expect the backlog to have cleared soon.

Inbox performance is returning to normal and should be behaving as expected. We'll continue to keep an eye on things.

Smart Group Trigger Automations are now back to normal processing properly.

Delayed automations powered by Smart Group triggers are now processing again and we're monitoring closely