GoSquared - Notice history

All systems operational

Website - Operational

100.0% uptime
Sep 2021 · 100.0%Oct · 100.0%Nov · 100.0%

Previous page

Next page

Sep 2021
Oct 2021
Nov 2021

Data Ingestion - Operational

99.92% uptime
Sep 2021 · 100.0%Oct · 99.75%Nov · 100.0%

Previous page

Next page

Sep 2021
Oct 2021
Nov 2021

API - Operational

99.92% uptime
Sep 2021 · 100.0%Oct · 99.75%Nov · 100.0%

Previous page

Next page

Sep 2021
Oct 2021
Nov 2021
99.92% uptime

Now Dashboard - Operational

99.92% uptime
Sep 2021 · 100.0%Oct · 99.75%Nov · 100.0%

Previous page

Next page

Sep 2021
Oct 2021
Nov 2021

Ecommerce Dashboard - Operational

99.92% uptime
Sep 2021 · 100.0%Oct · 99.75%Nov · 100.0%

Previous page

Next page

Sep 2021
Oct 2021
Nov 2021

Trends Dashboard - Operational

99.92% uptime
Sep 2021 · 100.0%Oct · 99.75%Nov · 100.0%

Previous page

Next page

Sep 2021
Oct 2021
Nov 2021

Email Reports - Operational

99.92% uptime
Sep 2021 · 100.0%Oct · 99.75%Nov · 100.0%

Previous page

Next page

Sep 2021
Oct 2021
Nov 2021

GoSquared Account Area - Operational

99.92% uptime
Sep 2021 · 100.0%Oct · 99.75%Nov · 100.0%

Previous page

Next page

Sep 2021
Oct 2021
Nov 2021
99.92% uptime

Data Availability - Operational

99.92% uptime
Sep 2021 · 100.0%Oct · 99.75%Nov · 100.0%

Previous page

Next page

Sep 2021
Oct 2021
Nov 2021

Smart Group Triggers - Operational

99.92% uptime
Sep 2021 · 100.0%Oct · 99.75%Nov · 100.0%

Previous page

Next page

Sep 2021
Oct 2021
Nov 2021

Live Chat - Operational

99.92% uptime
Sep 2021 · 100.0%Oct · 99.75%Nov · 100.0%

Previous page

Next page

Sep 2021
Oct 2021
Nov 2021
99.92% uptime

Email Delivery - Operational

99.92% uptime
Sep 2021 · 100.0%Oct · 99.75%Nov · 100.0%

Previous page

Next page

Sep 2021
Oct 2021
Nov 2021

Notice history

View current status

Nov 2021

No notices reported this month

Oct 2021

Issues affecting tracking, chat and GoSquared accounts
ResolvedPartial outage6 hours 5 minutes
  • ResolvedUTC

    All services operational

  • MonitoringUTC

    We're continuing to monitor as all reported data returns to normal.

  • IdentifiedUTC

    We've identified the cause of interruption to GoSquared services. Most areas of GoSquared are now back online. Concurrents numbers in the Now dashboard may show an unexpected drop but are returning to normal

  • InvestigatingUTC

    We're currently investigating an interruption to GoSquared tracking, live chat, and access to GoSquared accounts

Sep 2021

Errors affecting billing
ResolvedPartial outage2 hours 12 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Our payment provider is experiencing issues causing errors in the GoSquared billing system. Some users may experience an error message when upgrading or modifying their GoSquared subscription. If you're having any issues with your GoSquared account, please get in touch!

Delayed data processing and API errors
ResolvedDegraded performance50 minutes
  • ResolvedUTC

    Data processing is back to normal

  • InvestigatingUTC

    We're investigating a delay to data being processed in Customer Data Hub and Live Chat, along with 500 errors returned by our API

Data delay in Chat, Automation and Customer Data Hub
ResolvedDegraded performance2 hours 21 minutes
  • ResolvedUTC

    Data processing is now back to real-time.

  • MonitoringUTC

    We've addressed the cause of the data delay and process is returning to normal

  • InvestigatingUTC

    We're investigating a delay to data being processed in Live Chat, Automation, and Customer Data Hub.

Previous

Sep 2021 to Nov 2021

Next